Legal

These terms apply to the website, accounts and service of Ducky Monster Limited. Where additional terms apply to a specific offer, app store rules or a paid plan, those more specific terms apply in addition.

1. Provider

The provider is Ducky Monster Limited, a private company limited by shares registered in Ireland under company number 812992, with its registered office at Landscape House, Baldonnell Business Park, Dublin, D22 P3K7, Ireland. You can reach us at hello@duckymonster.com.

2. What we offer

We provide an automated short-form video service. You supply source material and settings, and the service processes that material automatically into short videos, which it can schedule and publish to social accounts you connect. The service is a tool: we do not guarantee any particular output, reach, engagement or commercial result.

3. Eligibility and account

You must be at least 16 years old, unless a higher age applies or use takes place with the required consent of a parent or guardian. You may use the service for business purposes. Keep your account details up to date, protect your credentials, and tell us if you suspect unauthorised access. You are responsible for activity carried out under your account.

4. Your content

You keep ownership of the material you upload or link, and of the videos the service produces from it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, encode, adapt and transmit that material, for the sole purposes of running the service for you and publishing to the platforms you direct. The licence ends when you delete the material, apart from copies we need to keep for a limited period for backup or legal reasons.

5. Rights in the material you upload

You are responsible for holding all rights needed for the material you put into the service and for the videos you publish from it. That includes footage, images, music, sound recordings, fonts, trade marks, and the voices and likenesses of any people who appear. Do not upload material you do not have the rights to, and do not publish material that would infringe someone else's rights.

6. Automated processing and output

The service is automated and may use artificial intelligence to edit, caption, format or otherwise generate parts of a video. Automated output can contain mistakes and is not guaranteed to be accurate, original, or suitable for any particular platform or audience. You are responsible for reviewing what is published under your accounts.

7. Connected platforms

You can connect third-party accounts, such as social video platforms, and authorise us to schedule and publish on your behalf. Those platforms have their own terms, including rules on automation, posting frequency and content, and you must follow them. They may reject, remove or restrict content, or limit or suspend your accounts, and they may change or withdraw the interfaces we rely on. We are not responsible for their decisions or for any loss resulting from them. You can disconnect an account at any time.

8. Acceptable use

Use the service only for lawful purposes. You must not use it to publish infringing, deceptive, harassing or unlawful content, to impersonate anyone, or to create synthetic depictions of real people without their consent. You must not use it for spam or coordinated manipulation of a platform, circumvent security features, platform rules or usage limits, scrape the service, reverse engineer the software except where mandatory law permits it, or use another person's account.

9. Copyright complaints

If you believe material processed or published through the service infringes your rights, write to us at hello@duckymonster.com with enough detail to identify the material and your claim. We may remove or disable access to material, and may suspend or terminate accounts that repeatedly infringe.

10. Our intellectual property

Our software, service, designs, trade marks and brand elements belong to Ducky Monster Limited or our licensors. We grant you a personal, limited, non-exclusive and non-transferable right to use the service for its intended purpose. Nothing in these terms transfers our intellectual property to you.

11. Plans, payment and consumer rights

Where a feature or plan is paid, we show the price and the key terms before you buy. Subscriptions continue until cancelled, and you can cancel with effect from the end of the current billing period. If you are a consumer in the EU you normally have fourteen days to withdraw from a distance contract; if you ask us to begin straight away, you can lose that right once the service has been fully performed, and otherwise we may charge for what you have used. Purchases made through an app store are additionally subject to that store's terms. Your statutory consumer rights remain unaffected.

12. Availability, changes and suspension

We aim for a reliable service but do not promise uninterrupted availability. Processing capacity and publishing volume may be subject to fair use or plan limits. We may update, improve, limit or discontinue features where there is a valid reason, such as security, legal requirements, product development, changes at a connected platform, or abuse. We may suspend access where an account breaches these terms, creates risk or is used unlawfully.

13. Ending use

You can stop using the service at any time and request deletion of your account. We may end the agreement on reasonable notice, or immediately for serious breach. On termination we delete or anonymise your content within a reasonable period, subject to backups and legal retention. Videos already published to your own accounts remain with those platforms and are yours to manage.

14. Liability

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under applicable law, and your statutory consumer rights remain unaffected. Subject to that, we are not liable for indirect or consequential loss, for lost profits, lost reach, lost revenue or lost data, or for the acts and decisions of connected platforms, including removal of content or suspension of your accounts. Subject to the same, our total liability in any twelve month period is limited to the amount you paid us in that period, or one hundred euro if you use the service free of charge.

15. Governing law and changes

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction. If you are a consumer you keep the protection of any mandatory provisions of the law of the country where you live, and you may also bring proceedings there. We may update these terms when our services, legal requirements or business model change, and we will give notice of material changes. We publish the current version here. Questions? Write to hello@duckymonster.com.